Shipping & Delivery Policy

Our statues are not small products. Most of them are large and heavy. Therefore, we usually send statues by sea transportation. Please Do Not place an order if consumers can’t bear the long time of pre-order and transportation process.

  • We can usually ship the statues in stock very soon (Not ship them out immediately when we receive your order). We will wait for the studios to send the products to our warehouse first and then ship them to you.
  • Pre-order products will depend on the official release time to arrange shipping time. Most pre-order products need 3-6 months for studios to manufacture, so the release time might be 3-6 months after you make the order. Almost all heavy products will be sent out by sea transportation.
  • Air Express (10-15 days) is usually 2-3 times more expensive than sea shipping. Please don’t hesitate to message us if you need us to organise your order by air.

For customers from the US, EU, AU, and Southeast Asia, we offer all-in prices for you. What you see is what you pay! You only need to pay the rest of the payment when your product is released.

For customers from other areas, we usually charge you a little extra for shipping on top. Feel free to message us before you pay if you need a shipping quote. The detailed shipping cost will be calculated when your product is ready to be sent out, and you will be informed. Please remember to pay your shipping cost when you receive our message.

Region

Price Type

Shipping Info (default sea transportation)

United States

All-in price

Shipping included

Taxes and customs costs included

35-45 days

Most EU Countries

All-in price

Shipping included

Taxes and customs costs included

45-55 days

Australia

All-in price

Shipping included

Taxes and customs costs included

20-28 days

Southeast Asia

All-in price

Shipping included

Taxes and customs costs included

20-30 days

UK

Product only

Shipping Not Included!!

Taxes and customs costs included

40-50 days

Canada

Product only

Shipping Not Included!!

Taxes and customs costs included

40-48 days

Norway/Swiss

Product only

Air Express only

Taxes and customs costs Not included !!

10-15 days

Japan

Product only

Air Express or EMS

Taxes and customs costs Not included !!

 7-14 days

* All the shipping times above are estimated and commence from the date of shipping rather than the date of order and can take longer than expected due to invalid addresses, customs clearance procedures or other causes. Most of our products need 1-3 months in transit.

* If your statue does not arrive in time, contact us ASAP. Note that overdue requests may not be accepted.

The delivery tracking number will not be available at the beginning when it is in the sea transit process (tracking will be shown as “Label Created”), but it will be updated once it arrives in your country.

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